FREQUENTLY ASKED QUESTIONS
Everything you need to know about shopping with GEDZON™.
🔝 TOP QUESTIONS
-
What size should I choose for GEDZON™ women's apparel?
-
What makes GEDZON™ different from other fashion brands?
-
Where is GEDZON™ located? Do you have physical stores?
-
Where are your products designed and made?
-
How do I care for my GEDZON™ items?
-
Is your clothing ethically made?
-
How much does shipping cost, and how long will it take?
-
How do I start a return or exchange?
👗 ABOUT GEDZON™
-
What inspired the name GEDZON™?
-
Where is your brand based?
-
Do you collaborate with influencers or stylists?
-
Are your collections available year-round or seasonal?
-
Do you offer gift cards or digital gifting options?
-
Do you offer student or military discounts?
📏 SIZING & FIT
-
How do I find the right size for GEDZON™ dresses or tops?
-
What sizes do you carry?
-
Do you offer size guides for different body shapes?
-
What if I’m between two sizes?
-
How should GEDZON™ items fit me?
-
Do your garments shrink or stretch after washing?
✂️ QUALITY & STYLE
-
What materials and fabrics do you use?
-
Are GEDZON™ clothes machine washable?
-
What makes GEDZON™ fashion unique in quality?
-
How long will my items last?
-
What style is GEDZON™ best known for?
-
Can I wear GEDZON™ for formal occasions?
🚚 SHIPPING & ORDER INFO
-
What are your shipping options and delivery times?
-
Do you ship internationally?
-
How do I track my order?
-
My tracking link isn’t updating — what should I do?
-
I made a mistake with my order — can I change or cancel it?
-
How do I use a promo code or gift card?
🔁 EXCHANGES & RETURNS
-
How do I initiate a return or exchange?
-
What is your return window and policy?
-
How are refunds processed and how long does it take?
-
Do you offer free returns?
-
Can I return final sale items?
🧼 CARE & MAINTENANCE
-
How do I take care of GEDZON™ garments?
-
Do your fabrics require special care?
-
What’s the best way to store my clothing long-term?
-
Should I dry clean or hand wash your items?
💬 STILL HAVE QUESTIONS?
Reach out directly — we’re here to help:
📧 Email: support@gedzon.com
📱 WhatsApp: +1 814 699 3860
🕘 Support Hours: Mon–Fri: 9 AM–6 PM | Sat: 9 AM–4 PM